SIG Services - System 21

The longest established and probably the largest independent supplier of services to this market place.

We have over eleven years experience in this product area with a considerable number of household names amongst the satisfied client list.

Whilst we have played a major role in these large organisations, our flexibility enables us to work with any size of company. Our engagements range from health checks, enhancements and expansion of existing systems, to the upgrade and migration of existing versions, greenfield site implementations, Business Process Re-engineering and Pan European best-practise model implementations.

Our team of professionals have the full range of implementation skills including technicians, Programmers, Application Consultants, Project Managers and Business Process Specialists.

Our aim is to go beyond the traditional role of service provider and become a business partner in a long-term relationship with performance management criteria agreed by the client as an essential ingredient of success.

SO HOW CAN WE HELP?

Our range of services include:

IMPLEMENTATION

• From project scoping to execution and post go live support.

UPGRADES

• From the oldest to the latest versions of the Aurora product (evaluation of the supporting business justification).
• Between versions (evaluation of benefits and impact on modifications and interfaces to other systems).

POST IMPLEMENTATION REVIEW

• The implementation of the new system brings the opportunity to review the way an organisation's business process flows operate and take advantage of new tools and functionality that was not previously available.

SUPPORT SERVICES

• Highly cost effective and flexible out sourcing support functions - onsite and/or remote
• Provision / set-up of help desk facility
• Integrity reviews and resolution
• Interface development and data conversion

BESPOKE DEVELOPMENT

• Using proven methodology and lifecycle management techniques, our highly experienced development team can offer the following skills as a managed service
• Project management
• C/C++, Visual Basic, middle-ware
• Java / HTML etc.
• RPG/ILE etc.

E-COMMERCE INTEGRATION

• SIG have considerable expertise in web integration with the system to provide superb performance to your customers.

ELECTRONIC DATA INTERCHANGE

• SIG have years of expertise in the integration of EDI and the System 21 product.
In summary, the System 21 Business Practice, within SIG Consulting, has the capability to go beyond the traditional role of resolving issues, and to work with clients in maximising the full potential of their ERP system and other related business driven software.

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